The 5 Most Important Questions About Smart Homes

Here at Immax, we answer your questions about smart devices every day. The insights we gain from our customers help us move forward. We’ve selected the five most important topics that concern you when it comes to home automation. 

1) What if the internet goes down?

There are currently many smart products on the market that run on different systems. If there’s a connection outage, it doesn’t automatically mean that the entire smart home will shut down. Some devices operate on a Wi-Fi network. These are the ones that will be affected by such an outage. Most of them are cameras or certain types of lighting.

And then there are technologies like Bluetooth and ZigBee. These are completely independent of the internet and use their own communication protocols. They won’t be affected by outages, and your smart home will always stay connected. The Immax NEO PRO app is designed to control devices that use both ZigBee and Wi-Fi networks.

2) Which categories of smart products are the most popular?

Smart features have gradually made their way into all home appliances. Lighting systems that offer a wide range of functions remain very popular. The home security category is advancing by leaps and bounds. Consumers rely primarily on cameras. These devices can detect motion, stream video in real time, and the best ones offer two-way communication.

3) Where is my data stored?

The field of smart home security has changed significantly in recent years. Today, every manufacturer is doing everything possible to protect individual devices. To this end, data centers are used and strategically located in various places. These are exclusively technologically advanced countries. This minimizes the risk of a third-party attack.

Immax NEO runs on the Tuya platform. Tuya is a member of the Electronic Security Association (ESA), which ensures data protection for consumers around the world.  

4) What about compatibility between different systems?

Different systems, different communication styles. In recent years, every effort has been made to enable consumers to connect devices from different manufacturers. The first step came with the development of ZigBee technology. It was specifically designed to meet the needs of smart homes. Its unified language is compatible even with products from other brands.

Immax NEO devices are compatible with systems such as iOS, Android, Amazon Alexa, Google Shortcuts, and others.

5) Do I always need a central control unit?

It isn't necessary in every case. Again, it depends on the device's communication style. If we're talking about a Wi-Fi network, all you need is a smart app on your cell phone. That app will become your most important link between you and the smart device.